What is the return policy for Signature Prime Shampoo?

We offer a 30-day hassle-free return policy. If you're not satisfied with Signature Prime Shampoo, you can return it for a full refund or exchange within 30 days of purchase. Items must be unused and in original packaging.

How long does shipping take?

Orders typically ship within 1-2 business days. Standard shipping takes 2-5 business days. Free shipping is available on orders over $100.

How does GLOW Pro work with this purchase?

As a GLOW Pro member, you save on this purchase with your tier discount (10-12% off) + earn GLOW Bucks back (5-20% based on your tier). First order? Get 15% off + 10% back. GLOW Bucks can be redeemed as store credit anytime.

Can I ask questions about this product?

Yes! Chat with Vi, our AI hair expert, anytime. Vi can answer questions about Signature Prime Shampoo, help you determine if it's right for your hair type, and provide personalized recommendations. Look for the purple chat button in the corner.